FAQ
What is a fulfillment center?
A fulfillment center is a facility that receives, stores, prepares, and ships products on behalf of e-commerce sellers. Instead of handling packing, labeling, or shipping yourself, a fulfillment center manages these tasks so you can focus on growing your business.
Who needs the prep center services?
Prep center services are ideal for online sellers who want to streamline operations, save time, and ensure their products meet marketplace requirements. This includes:
- Amazon FBA and FBM sellers
- Shopify, eBay, TikTok Shop, and Walmart sellers
- Private label and wholesale businesses
- Brands that outsource their storage, prep, or fulfillment process
If you want to eliminate manual work and reduce errors, a prep center is for you.
What marketplace do you work with?
We support a wide range of marketplaces and e-commerce platforms, including:
- Amazon (FBA & FBM)
- Shopify
- eBay
- Walmart
- Etsy
- TikTok Shop
- Other direct-to-consumer channels
If your platform is not listed, feel free to contact us — we’re flexible and can usually accommodate your needs.
Where are your fulfillment centers located?
Our facility is strategically located to support fast, efficient receiving and shipping.
This location allows us to process your inventory quickly and ensure competitive delivery times.
Do you provide storage solutions?
Yes, we offer short-term and long-term storage for your inventory. Our storage areas are organized, secure, and designed to keep your products safe and accessible during the prep and fulfillment process.
How can I get started working with you?
Getting started is simple:
- Contact us or fill out our onboarding form.
- We’ll set up your account and review your needs.
- You begin shipping your inventory directly to our facility.
- We prepare, process, and ship based on your instructions.
Our team will guide you through each step to ensure a smooth setup.
Do you provide quality control services?
Yes. We check incoming shipments to verify quantity, condition, and accuracy. We inspect products for damage and ensure they meet your preparation requirements before they move to the next step.
Can’t find the answer?
If your question isn’t listed here, we’re happy to help!
Feel free to contact us through our support page, email, or WhatsApp — our team will respond promptly.